Yes! We ship worldwide.

You can keep track of your order by simply writing down your order number in our “Track Your Order” (hyperlinked) section, or simply as for our customer service team’s assistance.

We accept cash on delivery orders for certain countries only. You can find the list of these countries by simply clicking on this link.

You can visit our “Check Our Location” (hyperlinked) section to find out where you can buy Oudy from.

We accept cash on delivery orders for certain countries only. You can find the list of these countries by simply clicking on this link.

Of course! Make sure that the box is unopened, as well as the cartridges.

In case your device is not working, first make sure that you have enough battery to start Oudy. Second, make sure you have enough oil in your cartridge.

If your device is still not working, please contact our customer service team via website, email, Facebook or Instagram